Terms of service
1. Acceptance of Terms
By accessing or using the LapisVerve website ("Site") and purchasing our products (Stationery, Storage & Organization, Computer Accessories, Art Supplies, Photo & Album, Decorative Items, Bags & Cases, Accessories), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please refrain from using our Site.
2. User Obligations
You agree to:
- Provide accurate and complete information when creating an account or making purchases
- Use the Site only for lawful purposes
- Not engage in any fraudulent activities or misuse our services
- Be responsible for maintaining the confidentiality of your account credentials
3. Intellectual Property Rights
All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of LapisVerve or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
4. Product Information & Pricing
We strive for accuracy in product descriptions and pricing. However, we reserve the right to correct any errors and to change or update information at any time without prior notice. Prices are subject to change without notice.
5. Limitation of Liability
LapisVerve shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from:
- Your use or inability to use the Site
- Unauthorized access to or alteration of your transmissions
- Any third party conduct on the Site
- Any products purchased through the Site
Our total liability for any claim related to the Site shall not exceed the amount you paid to us for the applicable product or service.
6. Refund & Return Policy
We accept returns within 30 days of purchase for most items in original condition. To be eligible for a return:
- The item must be unused and in its original packaging
- You must provide proof of purchase
- Certain items (e.g., personalized products) may not be returnable
Refunds will be processed within 14 business days after we receive and inspect the returned item. Shipping costs are non-refundable unless the return is due to our error.
7. Dispute Resolution
Any disputes arising from these Terms shall be resolved through good faith negotiations between the parties. If resolution cannot be reached, disputes shall be submitted to binding arbitration in accordance with the rules of the [Your Country] Arbitration Association. The arbitration shall take place in [Your City], and the decision shall be final and binding.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes acceptance of the modified Terms.
10. Contact Information
For questions about these Terms, please contact us at:
Email: [email protected]Phone: +[Your Phone Number]
Mailing Address: [Your Company Address]