Privacy policy
Information We Collect
At LapisVerve, we collect various types of information to provide and improve our services:
- Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase or create an account.
- Device Information: IP address, browser type, operating system, and device identifiers for analytics and security purposes.
- Usage Data: Pages visited, products viewed, and interaction with our website to enhance user experience.
- Cookies: We use cookies and similar tracking technologies to remember preferences and analyze trends.
How We Use Your Information
Your data is used for the following purposes:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Improving our products, services, and website functionality
- Sending promotional communications (with your consent)
- Preventing fraud and enhancing security measures
- Complying with legal obligations
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Payment processors, shipping carriers, and IT service providers necessary for business operations.
- Legal Compliance: When required by law or to protect our rights and safety.
- Business Transfers: In case of merger, acquisition, or asset sale, with notice to affected users.
We never sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures including:
- SSL encryption for data transmission
- Regular security assessments
- Limited access to personal data
- Secure payment processing
While we strive to protect your data, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications
- Request data portability
- Not be discriminated against for exercising your rights
To exercise these rights, please contact our Data Protection Officer at [email protected].
International Data Transfers
As a global business, your information may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable laws through:
- EU Standard Contractual Clauses
- Adequacy decisions
- Other approved transfer mechanisms
Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children without parental consent.
Policy Updates
We may update this policy periodically. Significant changes will be notified through our website or email. The "Last Updated" date at the bottom indicates the latest revision.
Contact Us
For privacy-related questions or concerns, please contact:
Data Protection OfficerLapisVerve
Email: [email protected]